purc faqs
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The Public Utilities Regulatory Commission is an independent institution established by an Act of Parliament to determine the rates for public utilities, and to undertake other functions regarding public utilities.

  • To determine complaints made by consumers against public utilities.
  • Setting, initiating and conducting reviews of tariffs charged by the public utilities.
  • To hear and resolve disputes that arise between parties governed by an enactment regulating the supply of services by a public utility.
  • Enforcing the terms and conditions of any License or Permit granted.
  • To provide advice to the Minister of Public Utilities.

The national interest, but more specifically those of consumers.

Currently only GRENLEC, the sole electricity supplier falls under the jurisdiction of the PURC; however, the Minister of Public Utilities may, by order, place any other public utility under its jurisdiction.

The PURC reports to the Minister of Public Utilities.

Our office is located opposite the Kirani James National Athletic Stadium, in the former Petro Caribe building. We can be contacted on the telephone number 1(473) 437-1602 and via email at office@purc.gd.

Written complaints can be mailed or delivered to the PURC’s office located in Queen’s Park, PO Box 2443, St. George’s Grenada, W.I. or emailed to office@purc.gd .